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Privacy Policy

Excelsior Taxis Collecting Your Data

This Privacy Policy applies between you, the User of this Website, and Excelsior Taxis Ltd, the owner and provider of this Website.

Excelsior Taxis Ltd takes the privacy of your information very seriously. This Privacy Policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

Definitions 

  • Data: All information that you submit via the Website.
  • Data Protection Laws: Any applicable law relating to personal data including GDPR.
  • GDPR: UK General Data Protection Regulation.
  • Company: Excelsior Taxis Ltd, registered in England and Wales (8369392).
  • User: Any third party accessing the Website.
  • Website: www.excelsiortaxis.co.uk

This Privacy Policy applies only to the actions of Excelsior Taxis Ltd and Users with respect to this Website. It does not extend to any websites accessible from this Website.

For purposes of the applicable Data Protection Laws, Excelsior Taxis Ltd is the “data controller”. 

Information We Collect

We may collect the following Data, which includes personal Data, from you: 
A name;
B contact Information such as email addresses and telephone numbers;
C excelsior taxis only collect data for the purpose of quoting and booking in required transport services, which may
involve full address details, including postcodes.

How We Use The Information

We collect Data in the following ways:

  • You provide data
  • We automatically collect data

Data That Is Provided By You

Excelsior Taxis Ltd will collect your Data in a number of ways, for example:

  • when you contact us through the Website, by telephone, post, e-mail or through any other means;
  • when you use our services;
    in each case, in accordance with this Privacy Policy

We automatically collect data

To the extent that you access the Website, we will collect your Data automatically, for example:

  • we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

We may require any or all of the above Data from time to time to provide you with the best possible
service and experience when using our Website. 

Data Sharing & Third Parties

We may share your Data with the following groups of people for the following reasons:
  • our employees, agents and/or professional advisors – information maybe shared with employees in order to provide quotations for services and/or book transport as required;
in each case, in accordance with this Privacy Policy.

Data Security

Our technical and organisational measures to safeguard your Data, for example:

Excelsior Taxis store your Data on secure servers.

We are certified to ISO 27001. This family of standards helps us manage your Data and keep it secure.

Technical and organisational measures include procedures to address any suspected data breach. If you suspect any misuse, loss, or unauthorised access to your Data, please let us know immediately.

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. 

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this Privacy Policy or until you request that the Data be deleted.

Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes

Your Legal Rights

You have the following rights regarding your data:

1. **Access**: Request copies or modifications to your information.
2. **Correction**: Have inaccurate or incomplete data rectified.
3. **Erasure**: Request deletion of your data from our systems.
4. **Restriction**: Limit how we use your data.
5. **Data Portability**: Request movement or transfer of your data.
6. **Objection**: Object to our use of your data for legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: excelsiortaxis@hotmail.co.uk.

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This Privacy Policy does not extend to your use of such websites. You are advised to read the Privacy Policy or statement of other websites prior to using them.

Changes of Business Ownership and Control

  • Excelsior Taxis Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Excelsior Taxis Ltd.

Changes to This Privacy Policy

Excelsior Taxis Ltd reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Privacy Policy on your first use of the Website following the alterations

You may contact Excelsior Taxis Ltd by email at excelsiortaxis@hotmail.co.uk.